Updated on 25-Mar-2025
Welcome to Just Vapes! By accessing or using our website (www.just-vapes.com), you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Use
• This website is owned and operated by Just Vapes.
• By using this site, you confirm that you are 18 years or older, as required by Australian law to purchase vape products.
• All content on this website is for general information and shopping purposes only.
2. Products
• We sell disposable vape products only.
• Product descriptions, images, prices, and availability are subject to change without notice.
• We reserve the right to cancel any order if a product becomes unavailable or if an error in pricing or description occurs.
3. Orders & Payments
• Orders are only confirmed once full payment is received.
• We accept payment via bank transfer and (when available) secure card payment through approved third-party gateways.
• We do not collect or store any credit card or payment details on our site.
4. Shipping & Delivery
• Orders are usually dispatched within 1–2 business days after payment is received.
• Shipping times may vary depending on your location and the courier’s service.
• Once shipped, we are not responsible for delays caused by Australia Post or other carriers.
• If a parcel is lost or doesn’t arrive, we will do our best to assist and may offer a replacement once confirmed.
5. Returns & Refunds
• We do not offer refunds or exchanges for change of mind.
• Faulty, damaged, or incorrect items may be eligible for a replacement or refund — see our Refund Policy for full details.
• Claims must be made within 7 days of receiving your order.
6. Privacy
• We collect basic information (name, address, email, phone) to process and deliver orders.
• We never store payment details.
• For more info, see our Privacy Policy.
7. Limitation of Liability
• Just Vapes is not liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products.
• We are not responsible for misuse of products or failure to follow local laws and regulations.
8. Changes to Terms
We may update these terms from time to time. Continued use of the website means you accept any changes made.
9. Contact Us
For any questions or concerns, please get in touch at [email protected]